For general information about CIOC's different software products, membership and subscriptions, customization options, etc. please refer to the About CIOC Software page. Because CIOC releases software updates several times per year, this feature sheet may not necessarily be up-to-date with the latest version. For a tour of the latest release of our software, including management and setup areas, please contact us to schedule a demonstration.

CIOC Online Resources Software:
Volunteer Opportunities Module Feature Sheet

The CIOC Online Resources Software includes tools for searching, displaying, maintaining, printing and organizing your information. You can even create an unlimited number of custom web portals targeting specific topics or geography, or branded with a partner's custom design. Customize print reports, search forms, record display, and more. The CIOC Online Resources Software is available in two interoperable modules: CIOC Community Resources and CIOC Volunteer Opportunities.

Numerous Customizable Search Options

• Easy step-by-step search option for matching Volunteers to Opportunities
• "What's New" page documents new and changed Opportunities
• "Browse by Organization" lists all Organizations / Programs offering Opportunities
• Simple and advanced full-text (keyword) search options
• Custom field and date searches
• Save complex or frequently used searches for reuse later
• Super Users may add or remove many elements from the Basic and Advanced search forms

Easy-to-Use Data Management Tools

• Request and process record change and new record suggestions directly from organizations, programs, and individuals listed in the database
• Manage all core record information from a single, customizable form
• Generate custom forms for mail or fax to agencies who cannot update their records online
• Perform updates across many records at once using bulk data management tools
• Multiple agencies owning different records can work together in the same database and share the data management
• Separate areas for reviewing and managing deleted records and record change suggestions

Multi-language Support

• Full interface support for English and/or French included
• Additional record languages or interface languages may be available on request (translation services may need to be provided).

Volunteer Profiles

Potential Volunteers can:

• ... create a private profile in the system
• ... track positions they've applied to, whether they had a successful placement, and notes about the position
• ... create a search profile, and choose to be notified of new or updated Opportunities that match their criteria
• ... have the system automatically fill out referral request forms using information from their profile

Volunteer Centre Membership Management

• Create an internal listing of Volunteer Centre members
• Track invoices issued and payments received for membership dues
• Create reports for members on their Opportunity listings and referral requests

Referral Tracking

• Track referral requests from potential Volunteers who want to request more information or apply for a position
• Flag requests for follow-up, identify successful or unsuccessful placements, record internal notes about the request, and track the last date and method of contact with the agency and potential Volunteer
• Generate various statistical reports about referral requests by date, organization, and more

Classification Systems

• Customizable "Areas of Interest" for categorizing Volunteer Opportunities

Custom Portals / Views

• Create an unlimited number of custom "Views" each with different records, search criteria, data fields, and more
• Easily customize the design of each View using basic HTML and CSS
• Create Views to target a specific geography or topic
• Views can be public or accessible only to selected users
• Each View can support its own custom web address
• Create custom record inclusion policies for different datasets

Customizable Security Model

• Control which records users can access and modify, including which specific fields they can view or change
• Create roles within the database, called "User Types", which control access and permissions and can be applied to multiple users

Print Publications

• Customized record templates for printing records, reports, and search results
• Create custom directories complete with custom name, subject, phone, and e-mail indexes

Standards Support

• Supports the use of standardized data values while still respecting the need for local customizations

Built-in Help System

• Online system help explains the purpose and function of elements on each page (complemented by the resources on the CIOC Community Website)
• Users can customize field help to meet local standards

Statistics

• Detailed record use statistics can be broken down by date, View, user, IP Address
• General website statistics for all hosted databases
• Data management statistics

Client-Tracker

• 25-user CIOC Client-Tracker license included with a CIOC Volunteer Opportunities module membership